We are happy to assist you and manage your request for returns.
We offer 7-days easy returns policy we are committed to ensuring that you have a hassle-free shopping experience on Cadenceberge. If you have received a Dead on Arrival or Malfunctioning product. You can ask for an exchange or refund for the former and only an exchange for the latter.
There are certain conditions in which returns are not possible by us. These are when:
- The return request is made outside the specified time frame
- The product is damaged because of use
- The product is not in the same state as when you received it
- The item has been used and installed
- The product has been tampered with, or has missing serial numbers
- There is anything missing from the package you have received, including price tags, labels, and original packing
Order Cancellation:
You may want to cancel your order. Please get in touch with our support team before the product is shipped.